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Terms of Service

Effective Date: March 1, 2026

Table of contents

  • 1. Agreement to Terms
  • 2. Description of Service
  • 3. Account Registration
  • 4. Subscription and Billing
  • 5. Acceptable Use
  • 6. Intellectual Property
  • 7. Data and Privacy
  • 8. Limitation of Liability
  • 9. Termination
  • 10. Changes to Terms
  • 11. Contact Us

1. Agreement to Terms

By accessing or using PlannerPuffin, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services. These terms apply to all users, including businesses and individuals who access PlannerPuffin for workforce optimization and labor planning.

2. Description of Service

PlannerPuffin provides workforce optimization for retail operations. Our platform enables sales-driven scheduling, labor budgeting, SPLH tracking, four-wall P&L analytics, and approval workflow management. We help retail operators align labor costs with sales demand across single and multi-location operations.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access.

4. Subscription and Billing

PlannerPuffin is offered on a subscription basis. Contact us for pricing details. Plans are based on the number of locations and features needed. You may cancel your subscription at any time. No refunds are provided for partial billing periods.

5. Acceptable Use

You agree to use PlannerPuffin only for lawful purposes and in accordance with these terms. You may not use our services to submit false scheduling data, misrepresent labor figures, or engage in any activity that violates applicable labor laws or regulations.

6. Intellectual Property

All content, features, and functionality of PlannerPuffin, including our scheduling algorithms, analytics dashboards, and documentation, are owned by PlannerPuffin and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

7. Data and Privacy

Your use of PlannerPuffin is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using our services, you consent to the data practices described in our Privacy Policy.

8. Limitation of Liability

PlannerPuffin provides scheduling recommendations and labor analytics, but does not guarantee specific cost savings or profitability outcomes. Labor planning decisions remain the responsibility of your management team. Our liability is limited to the amount you paid for the service in the preceding 12 months.

9. Termination

We may suspend or terminate your access to PlannerPuffin if you violate these terms. You may cancel your account at any time. Upon termination, your right to use the service ceases immediately, though we will retain data as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes via email or through our platform. Continued use of PlannerPuffin after changes take effect constitutes acceptance of the revised terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us at legal@plannerpuffin.com.

PlannerPuffin

Email: legal@plannerpuffin.com

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Workforce optimization for retail profitability.

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